Arik Air passenger laments multiple-counter baggage payment process

By Dickson Omobola
Passenger, Dr Joe Abah, has criticised the check-in and excess baggage payment process at Arik Air, saying the procedure at the Murtala Muhammed Airport Terminal 1, Lagos, is cumbersome.
Abah, who shared his experience on X, formerly Twitter, after visiting the airline’s counter at the terminal, said passengers with excess luggage were required to move between different counters several times before completing the process and obtaining their boarding passes.
He stated that the process began with the weighing of luggage, after which a document indicating excess baggage, where applicable, was issued.
According to him, travellers were then directed to the check-in ...