Customs, agents disagree over National Single Window operations

By Godwin Oritse & Efe Onodjae
There are indications of festering disagreements over the implementation of the National Single Window (NSW), a centralized digital portal launched by the Federal Government in March this year to address delays in import-export processing at the ports.
It allows importers and exporters to submit trade documents once, replacing duplicate paperwork across multiple agencies.
President of the National Council of Managing Directors of Licensed Customs Agents (NCMDLCA), Lucky Amiwero, told Vanguard that the system is not operating as envisaged, urging the government to hand over the implementation to the Nigeria Customs Service (NCS).
But Customs itself is...