How To Change Your JAMB SIM Card or Email Address: Step-By-Step Guide For UTME Candidates

The Joint Admissions and Matriculation Board (JAMB) has officially lifted its ban on SIM card swapping and email address changes for candidates, giving thousands of UTME applicants a chance to recover access to their profiles after losing their registered phone numbers or email accounts.
The new policy, which took effect on Monday, September 21, 2026, allows candidates to update their registered GSM number, email address, or both through a secure verification process at designated JAMB centres.
If you’ve been locked out of your JAMB profile because your SIM card was lost, stolen, or your email account is no longer accessible, here’s everything you need to know.
Who Can Change Their ...