NCC Compensates 75m Subscribers, Records 6,500 Interventions Amid Poor Telecom Service

The Nigerian Communications Commission (NCC) recorded more than 6,500 network interventions in 2026 as telecommunications operators expanded capacity and upgraded infrastructure to address persistent service quality challenges nationwide.

The commission also disclosed that it had compensated 75 million subscribers for poor network services, while nearly three million others received refunds for failed airtime and data purchases.

The rxecutive vice chairman of the NCC, Dr Aminu Maida, disclosed this on Tuesday at the 95th Telecom Consumer Parliament in Lagos, where he said the commission was intensifying efforts to hold operators accountable for service delivery.

According to h...