NPF Pensions Unveils Self-service Platform To End Pension Information Delays

NPF Pensions Limited has launched a WhatsApp-based self-service platform aimed at giving police officers real-time access to their pension information and reducing delays associated with retirement benefit processing.
Acting managing director of the company, Muhammad Dutse, unveiled the platform in Abuja on Wednesday. He said the initiative forms part of efforts to deepen digital service delivery and improve customer experience for contributors under the Contributory Pension Scheme.
According to him, the platform allows police personnel to access key pension services at any time without visiting NPF Pensions offices or waiting for assistance from customer service personnel.
Dutse sa...