Stakeholders urge insurance, pension operators to prioritise customer value

By Rosemary Iwunze

Stakeholders in the insurance and pension sectors have urged operators to deploy funds raised through recapitalisation to improve services, develop innovative products and strengthen customer confidence.

They made the call in Lagos during a panel discussion at the 11th Annual Conference of the Nigerian Association of Insurance and Pension Editors (NAIPE).

The conference, themed “Post-Recapitalisation: Market Dynamics in Insurance and Pension Sectors”, also saw the panellists stressed that, the success of recapitalisation should be measured by its impact on policyholders, contributors and the wider economy, rather than by the amount of capital raised.

Spe...