Telcos under pressure as consumer anger grows over rapid data depletion

By Chinenye Anuforo
In Nigeria, high data cost is not translating into higher quality of service.
In fact, the reverse is the case and that explains the growing complaints by telecom subscribers over rapid data depletion.
The scathing development has placed mobile network operators under fresh scrutiny, with consumer advocates, regulators and industry stakeholders calling for greater transparency in data billing and usage measurement.
The renewed attention comes amid persistent claims by subscribers that purchased data bundles are exhausted quicker than expected, worse amid epileptic services.
This concern has continued to generate debate despite repeated assurances from op...